Two Nature’s Variety freeze dried pet food products have been withdrawn from distribution.
Nature’s Variety recently identified two lots of Freeze Dried product that didn’t meet our quality standards. These products do not represent a health hazard to your pet. We have voluntarily withdrawn distribution of these specific products:
* Freeze Dried Raw Chicken Formula (UPC # 69949 60151) with a “best if used by” date of 05/25/10
* Freeze Dried Raw Beef Formula (UPC # 69949 60251) with a “best if used by” date of 05/25/10Our distributor and retailer partners have kept control of these products, and because we retrieved these products so quickly, it is very unlikely that you purchased this batch of food. If, however, you believe you may have purchased one of these products, you may contact Nature’s Variety at 1.888.519.PETS (7387) for a full refund or replacement.
We apologize for any inconvenience this has caused you. If you have any questions or concerns, do not hesitate to contact us by clicking CONTACT US at the top of this page, or call our Customer Service Team directly at 1.888.519.PETS. We will be happy to respond to you as quickly as possible.
More info can be found on the Nature’s Variety website. You’ll also find information at Pet Food Express, which has decided to suspend sales of some other Nature’s Variety pet foods.
Technorati Tags: pet food, Nature’s Variety, pet food recall
{ 6 comments… read them below or add one }
Hmmm. Voluntary withdrawl. How much ya wanna bet more companies will be using that phrase in the future instead of “voluntary recall”.
Well we now have the Evangers problem & the FDA not allowing them to ship out of state, the Nutro “voluntary recall” [as if there was a mandatory 1 !] and the Nature’s Variety withdrawel. Anyone else feeling like we’re back in 2007 ? They all came out on Fridays too,so they don’t have to answer any safety questions from pet parents.
Yep – I do wonder who is next to have some sort of manufacturing issues.
Although I am glad NV did pull the product back, I do wonder why don’t they properly test before shipping to distributors (at least that is how I read their statement)? It seems a waste of time and money to send food to distributors that could accidently give the food out and it hasn’t been cleared yet. And they are having to bring the food back now. I would prefer to know that any food leaving manufacturing has been tested before being shipped. Plus it saves money and the company image when something goes wrong in manufacturing. If something goes wrong in production, you destory the food and no withdrawel from the market….cause it never got there to begin with. That is a better way of working in my view.
So which would be the most cost effective for any pet food company? To test the food prior to shipment or to end up having to withdraw the food from the market? Nature’s Variety has now had three food issues in a little over a year. Thank goodness to my knowledge they have not been anything serious.
But why so hard to get it right??
@Laurie….I think the answer is test before shipping from the manufacturer. This way if any issue arise, the public is never aware (nor is there a need to be since any issue is handled internally and it doesn’t impact customers – standard QC processes) and the company image isn’t tarnished. You save money by not having to bring food back from either off the shelf or from distribution channels and you don’t lose sales when people begin not to trust you and you don’t have to spend money trying to fix your image.
My comment (also known as “good business practice”) is for any manufacturer, not just NV
I agree Robert. I was being sarcastic when I posed the question.. And I too am not only speaking about Nature’s Variety. Something is definitely wrong with many of these pet food companies quality control departments.
Or maybe they don’t even have one….